Maruti Udyog Ltd (MUL)

"Count on Us" - Maruti Suzuki

Maruti Udyog Ltd. (MUL) is the first automobile company in the world to be honoured with an ISO 9000:2000 certificate. The company has a joint venture with Suzuki Motor Corporation of Japan. It is said that the company takes only 14 hours to make a car. Few of the popular models of MUL are Alto, Baleno, Swift, Wagon-R and Zen.

Quick Facts

Year of Establishment February 1981
Vision "The Leader in The Indian Automobile Industry, Creating Customer Delight and Shareholder's Wealth; A pride of India."
Industry Automotive - Four Wheelers
Listings & its codes BSE - Code: 532500
Bloomberg: MUL@IN
Reuters: MRTI.BO
Joint Venture With Suzuki Motor Company, now Suzuki Motor Corporation, of Japan in October 1982.
Registered & Corporate Office 11th Floor, Jeevan Prakash
25, Kasturba Gandhi Marg
New Delhi - 110001, India
Tel.: +(91)-(11)-23316831 (10 lines)
Fax: +(91)-(11)-23318754, 23713575
Telex: 031-65029 MUL IN
Works Palam Gurgaon Road
Gurgaon -122015
Haryana, India
Tel.: +(91)-(124)-2340341-5, 2341341-5

Awards & Accolades

  • Maruti Suzuki manufactures 10 lakh units in 2009-10.
  • 2009
  • Maruti Suzuki Swift becomes fastest to reach 3-lakh milestone.
  • Maruti Suzuki A-star breaks own record of fuel efficiency.
  • Maruti Suzuki wins 'Golden Peacock Eco-Innovation Award'.
  • Haryana allots 700 acres to Maruti Suzuki for hi-tech R&D complex at Rohtak.
  • Maruti Suzuki ships out 100000th A-star in less than a year.
  • ICSI awards top honours to Maruti Suzuki for corporate governance.
  • 2008
  • Maruti Suzuki becomes the first Indian car company to export half a million cars.
  • Maruti Suzuki Ranks Highest in Automotive Customer Satisfaction in India For Ninth Consecutive Year.
  • Maruti Suzuki moves A-star for Europe on Auto Wagons .
  • Maruti Suzuki displays Fuel Efficiency of its 12 brands from the New Year .
  • 2007
  • Maruti Alto becomes first car in India to cross 2 lakh domestic sales in a fiscal.
  • Maruti Suzuki MD conferred a Doctorate (Honorary) by London Metropolitan University.
  • Global launch of Concept Car from Maruti Suzuki
  • Maruti's highest ever sales.
  • 2006
  • UGS Asia Pacific PLM Excellence Award Grand Prize.
  • Maruti and Magma in pact for financing cars .
  • 2005
  • Number one in JD Power SSI for the second consecutive year.
  • Number one in JD Power CSI for the sixth time in a row - the only car to win it so many times.
  • M800, WagonR and Swift topped their segments in the TNS Total Customer Satisfaction Study Leadership in the JD Power Initial Quality Study - Alto number one in its segment for the 2nd time in a row, Esteem number one in its segment for the 3rd year in a row, Swift number one in the premium compact segment.
  • WagonR and Esteem top their segments in the JD Power APEAL study.
  • TNS ranks Maruti 4th in the Corporate Reputation Strength (CSR) study (#1 in Auto sector)-Feb 05.
  • Maruti bagged the "Manufacturer of the year" award from Autocar-CNBC (2nd time in a row)-Feb 05.
  • First Indian car manufacturer to reach 5 million vehicles sales.
  • Business World ranks Maruti among top five most respected companies in India-Oct 04.
  • Maruti ranked among top ten (Rank7) greenest companies in India by Business Today - Sep '04
  • 2004
  • Maruti Suzuki was No. 1 in Customer satisfaction, No. 1 in Sales Satisfaction No.1 in Product Quality (Esteem and Alto) and No. 1 in Product Appeal (Esteem and Wagon R).
  • No. 1 in Total Customer Satisfaction (Maruti 800, Zen and Alto).
  • Business World ranked us among the country's five most respected companies.
  • Business World ranked us the country's most respected automobile company.
  • Voted Manufacturer of the year by CNBC.
  • Voted one of India's Greenest Companies by Business Today-AC Nielson ORG-MARG.
  • Milestones:

  • Maruti Udyog Ltd. was incorporated.
  • 1982
  • Steped into a JV with SMC of Japan.
  • 1983
  • Maruti 800, a 796 cc hatchback, India's first affordable car was produced.
  • 1984
  • Installed capacity reached 40,000 units. Omni, a 796 cc MUV was in production.
  • 1985
  • Launch of Maruti Gypsy (970cc, 4WD off-road vehicle).
  • 1986
    • Produced 100,000 vehicles (cumulative production).
  • Exported first lot of 500 cars to Hungary.
  • 1988
  • Installed capacity increased to 100,000 units.
  • 1992
  • SMC increases its stake to 50 per cent.
  • 1994
  • Produced the 1 millionth vehicle since the commencement of production.
  • 1995
  • Second plant launched, the installed capacity reached 200,000 units.
  • 1996
  • Launch of 24-hour emergency on-road vehicle service.
  • 1997
  • Produced the 2 millionth vehicle since the commencement of production.
  • 1998
  • Launch of website as part of CRM initiatives.
  • 1999
  • Launch of Maruti - Suzuki innovative traffic beat in Delhi and Chennai as social initiatives.
  • 2000
  • IDTR (Institute of Driving Training and Research) launched jointly with Delhi government to promote safe driving habits.
  • 2001
  • Launch of customer information centers in Hyderabad, Bangalore, and Chennai.
  • 2002
  • SMC increases its stake to 54.2 per cent.
  • Launch of Maruti Finance with 10 finance companies in Mumbai.
  • Start of Maruti True value in Mumbai.
  • 2003
  • Production of 4 millionth vehicle.
  • Listed on BSE and NSE after a public issue oversubscribed 10 times.
  • 2004
  • Maruti closed the financial year 2003-04 with an annual sale of 472122 units, the highest ever since the company began operations 20 years ago.
  • 2005
  • The fiftieth lakh car rolls out in April, 2005.
  • 2006
  • Maruti and Magma in pact for financing cars .
  • 2007
  • Maruti starts driving and Technical Training Institute for Tribal Youth.
  • 2008
  • Maruti Suzuki inks agreement with Mundra Port for a mega car Terminal for Exports.
  • 2009
  • Maruti Suzuki launched premium hatchback Ritz on May 15.
  • 2010
  • Maruti Suzuki manufactures 10 lakh units in 2009-10.
  • Company Flashback:

    Maruti Udyog Limited (MUL), established in 1981, had a prime objective to meet the growing demand of a personal mode of transport, which is caused due to lack of efficient public transport system. The incorporation of the company was through an Act of Parliament.

    Suzuki Motor Company of Japan was chosen from seven other prospective partners worldwide. Suzuki was due not only to its undisputed leadership in small cars but also to commitments to actively bring to MUL contemporary technology and Japanese management practices (that had catapulted Japan over USA to the status of the top auto manufacturing country in the world).

    A licence and a Joint Venture agreement was signed between Government of India and Suzuki Motor Company (now Suzuki Motor Corporation of Japan) in Oct 1982.

    The objectives of MUL, then are as cited below:

    Modernization of the Indian Automobile Industry.

    Production of fuel-efficient vehicles to conserve scarce resources.

    Production of large number of motor vehicles which was necessary for economic growth.

    In 2001, MUL became one of the first automobile companies, globally, to be honoured with an ISO 9000:2000 certificate. The production/ R&D is spread across 297 acres with 3 fully-integrated production facilities. The MUL plant has already rolled out 4.3 million vehicles. The fact says that, on an average two vehicles roll out of the factory in every single minute. The company takes approximately 14 hours to make a car. Not only this, with range of 11 models in 50 variants, Maruti Suzuki fits every car-buyer's budget and any dream.