Maruti Udyog Ltd. (MUL)

"Count on Us" - Maruti Suzuki

Maruti Udyog Ltd. (MUL) is the first automobile company in the world to be honoured with an ISO 9000:2000 certificate. The company has a joint venture with Suzuki Motor Corporation of Japan. It is said that the company takes only 14 hours to make a car. Few of the popular models of MUL are Alto, Baleno, Swift, Wagon-R and Zen.

Quick Facts

Year of Establishment	February 1981
Vision	"The Leader in The Indian Automobile Industry, Creating Customer Delight and Shareholder's Wealth; A pride of India."
Industry	Automotive - Four Wheelers
Listings & its codes	BSE - Code: 532500 NSE - Code: MARUTI Bloomberg: MUL@IN Reuters: MRTI.BO
Joint Venture	With Suzuki Motor Company, now Suzuki Motor Corporation, of Japan in October 1982.
Registered & Corporate Office	11th Floor, Jeevan Prakash 25, Kasturba Gandhi Marg New Delhi - 110001, India Tel.: +(91)-(11)-23316831 (10 lines) Fax: +(91)-(11)-23318754, 23713575 Telex: 031-65029 MUL IN
Works	Palam Gurgaon Road Gurgaon -122015 Haryana, India Tel.: +(91)-(124)-2340341-5, 2341341-5
Website	www.marutiudyog.com

Segment and Brands

Products	Brands
Four Wheelers	Maruti 800	Maruti Alto	Maruti Baleno
	Maruti Esteem	Maruti Grand Vitara XL-7	Maruti Gypsy King
	Maruti Omni	Maruti Suzuki SX4	Maruti Swift
	Maruti Versa	Maruti Vitara	Maruti Wagon-R
	Maruti Zen

Awards & Accolades

2005

Number one in JD Power SSI for the second consecutive year.
Number one in JD Power CSI for the sixth time in a row - the only car to win it so many times.
M800, WagonR and Swift topped their segments in the TNS Total Customer Satisfaction Study Leadership in the JD Power Initial Quality Study - Alto number one in its segment for the 2nd time in a row, Esteem number one in its segment for the 3rd year in a row, Swift number one in the premium compact segment.
WagonR and Esteem top their segments in the JD Power APEAL study.
TNS ranks Maruti 4th in the Corporate Reputation Strength (CSR) study (#1 in Auto sector)-Feb 05.
Maruti bagged the "Manufacturer of the year" award from Autocar-CNBC (2nd time in a row)-Feb 05.
First Indian car manufacturer to reach 5 million vehicles sales.
Business World ranks Maruti among top five most respected companies in India-Oct 04.
Maruti ranked among top ten (Rank7) greenest companies in India by Business Today - Sep '04

2004

Maruti Suzuki was No. 1 in Customer satisfaction, No. 1 in Sales Satisfaction No.1 in Product Quality (Esteem and Alto) and No. 1 in Product Appeal (Esteem and Wagon R).
No. 1 in Total Customer Satisfaction (Maruti 800, Zen and Alto).
Business World ranked us among the country's five most respected companies.
Business World ranked us the country's most respected automobile company.
Voted Manufacturer of the year by CNBC.
Voted one of India's Greenest Companies by Business Today-AC Nielson ORG-MARG.

Sales Performance

(Rs. in Lacs)

Particulars	Quarter ended		Nine Months Ended		Financial Year Ended
	31.12.05	31.12.04	31.12.05 (6 month)	31.12.04 (9 month)	30.06.2005 (Audited)
Domestic Vehicles Sold (No.)	137,127	122,042	380,763	351,583	487,402
Export Vehicles Sold (No.)	7,883	14,027	26,656	37,958	48,899
Total Vehicles Sold (No.)	145,010	136,069	407,419	389,541	536,301
Net Sales	310,431	279,646	874,309	787,726	1,091,075
Total Income	322,079	293,837	909,516	821,177	1,135,387
Total Expenditure	264,831	245,363	764,078	692,645	955,614
Profit before Tax	50,269	37,207	122,454	91,465	130,489
Net Profit	33,901	23,966	82,813	59,418	85,363

Milestones

1981	Maruti Udyog Ltd. was incorporated.
1982	Steped into a JV with SMC of Japan.
1983	Maruti 800, a 796 cc hatchback, India's first affordable car was produced.
1984	Installed capacity reached 40,000 units. Omni, a 796 cc MUV was in production.
1985	Launch of Maruti Gypsy (970cc, 4WD off-road vehicle).
1986	Produced 100,000 vehicles (cumulative production).
1987	Exported first lot of 500 cars to Hungary.
1988	Installed capacity increased to 100,000 units.
1992	SMC increases its stake to 50 per cent.
1994	Produced the 1 millionth vehicle since the commencement of production.
1995	Second plant launched, the installed capacity reached 200,000 units.
1996	Launch of 24-hour emergency on-road vehicle service.
1997	Produced the 2 millionth vehicle since the commencement of production.
1998	Launch of website as part of CRM initiatives.
1999	Launch of Maruti - Suzuki innovative traffic beat in Delhi and Chennai as social initiatives.
2000	IDTR (Institute of Driving Training and Research) launched jointly with Delhi government to promote safe driving habits.
2001	Launch of customer information centers in Hyderabad, Bangalore, and Chennai.
2002	SMC increases its stake to 54.2 per cent. Launch of Maruti Finance with 10 finance companies in Mumbai. Start of Maruti True value in Mumbai.
2003	Production of 4 millionth vehicle. Listed on BSE and NSE after a public issue oversubscribed 10 times.
2004	Maruti closed the financial year 2003-04 with an annual sale of 472122 units, the highest ever since the company began operations 20 years ago.
2005	The fiftieth lakh car rolls out in April, 2005.

Company Flashback

Maruti Udyog Limited (MUL), established in 1981, had a prime objective to meet the growing demand of a personal mode of transport, which is caused due to lack of efficient public transport system. The incorporation of the company was through an Act of Parliament.

Suzuki Motor Company of Japan was chosen from seven other prospective partners worldwide. Suzuki was due not only to its undisputed leadership in small cars but also to commitments to actively bring to MUL contemporary technology and Japanese management practices (that had catapulted Japan over USA to the status of the top auto manufacturing country in the world).

A licence and a Joint Venture agreement was signed between Government of India and Suzuki Motor Company (now Suzuki Motor Corporation of Japan) in Oct 1982.

The objectives of MUL, then are as cited below:

Modernization of the Indian Automobile Industry.
Production of fuel-efficient vehicles to conserve scarce resources.
Production of large number of motor vehicles which was necessary for economic growth.

In 2001, MUL became one of the first automobile companies, globally, to be honoured with an ISO 9000:2000 certificate. The production/ R&D is spread across 297 acres with 3 fully-integrated production facilities. The MUL plant has already rolled out 4.3 million vehicles. The fact says that, on an average two vehicles roll out of the factory in every single minute. The company takes approximately 14 hours to make a car. Not only this, with range of 11 models in 50 variants, Maruti Suzuki fits every car-buyer's budget and any dream.